this chat engine can be rather tricky for newcomers. first, if you enter thru your Profile Page tab [Chat] Lobby, you may see other people's names there, but no one talks to you. that is because they are in other rooms and don't see you. off to the right are 3 long tabs; one is for the room you're in, one for friends who are in any room, and one for the rooms available (click on a room to go there).

you can whisper to people in other rooms, or use a Private Message window to talk between rooms. a few lines of the chat that happened before you came in can be seen, so you get an idea of what is going on in that room.

if you feel abused in a room, you can copy and paste the conversation and send it to a Moderator. 'Mods' who are online and working are listed at the very bottom of the [FORUM]>INDEX tab at the top of your Profile Page. their names are posted in red. click on a name and send a Private Message, with a copy of the chat.

if you get to know someone and want to see if they are in the chats, there is a line on the [Chat] tab at the very bottom "Who's in Chat?", that will show that, and whether it is a public or private chat. if you enter a private chat room, it is wise to look to the right and see who created that room, and if they are present (their name will be in Bold). a greeting or request to join is not out of order.

i hope this helps you find your way around a little easier.
best wishes~
Gus