I'm sorry I don't have the answer for this.
But I noticed no one had yet replied to your post. So I thought I would.
Hopefully you've already solved the problem you've been having. It seems as though whenever members have problems with the site the recommendation is generally to clear one's cache. I use an old laptop computer & I had some problems recently accessing some of the articles in the archives & that was the recommendation I received. So I did it. I followed the instructions that were given in a YouTube video on the subject. Hope you're able to solve the problems you've been having soon.