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My therapist encouraged me to go and get checked out....taking me to a+e personally (she knows I don't drive!) .... and making herself late for her next client.
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That's a perfect summary of one of the issues involved in a therapist going "above and beyond". What about her client who was left waiting? I wonder how they felt? Deprioritised, ignored, inconvenient, the list could go on. "Above and beyond" is a euphemism for crossing boundaries and when this happens it is always at someone's expense.