I hear you about the struggle of lugging groceries into a higher level floor in an apartment building. I've looked into the delivery services, myself, but they just do not carry the key specific brands that my kids just will not live without.
I do have cleaning supplies and paper goods delivered from one company. And there are some items that are staples that can be purchased through Amazon. And I invested in a larger collapsable tote that fits in my trunk and can bear the weight of many things. It has straps that I can toss over my shoulder. And the clothe bags that many stores sell on site can fit three to four plastic bags worth of goods. I have filtered water so no need for cases or jugs of that. I live on the top floor of an apartment building, necessity is the mother of invention.
Immediately after my divorce I was without a car but lived on the bottom floor so I can also relate to that struggle. But even with a vehicle...or even with delivery...there's still multiple flights of stairs.

Sorry to hear about the dropped bottle