Unfortunately I don't have a lot of advice to give to you, Betty_Banana Is there any sort of service or assistance that you can contact and ask about this? Perhaps you could try to ask the bank?. I hope you'll be able to find a solution. It must be really frustrating. Why doesn't your husband want to talk to them? Is there any reason in particular? Perhaps you should talk to him about this and see how it goes from there. Especially if it's bothering. I'm so sorry, please don't give up. Feel free to PM me anytime. Let me know if I can do something to help you. Wish you good luck! Let us know how it goes. Sending many hugs to you