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Default Oct 24, 2018 at 08:51 AM
  #1
The last several days I have had trouble logging off of PC -- clicking on the Log Out button seems to freeze the system. This happens with other attempts to do things too, such as change forums. The last time quitting my (Safari) browser was successful in logging me out.

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Smile Oct 25, 2018 at 01:35 PM
  #2
I'm sorry I don't have the answer for this. But I noticed no one had yet replied to your post. So I thought I would. Hopefully you've already solved the problem you've been having. It seems as though whenever members have problems with the site the recommendation is generally to clear one's cache. I use an old laptop computer & I had some problems recently accessing some of the articles in the archives & that was the recommendation I received. So I did it. I followed the instructions that were given in a YouTube video on the subject. Hope you're able to solve the problems you've been having soon.
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Default Oct 25, 2018 at 03:10 PM
  #3
Does this happen in all of your browsers?
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Default Oct 26, 2018 at 08:01 AM
  #4
I have not tried any other browsers. If the problem persists with this one, I will try others.

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Default Oct 26, 2018 at 12:19 PM
  #5
Let us know
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Default Oct 27, 2018 at 02:38 PM
  #6
It has started happening to me when using safari for about the last month.

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Default Nov 07, 2018 at 10:32 AM
  #7
The problem of not being able to log off, using Safari, continues. I don't have much data yet, but I have not noticed the problem when I use Firefox.

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Default Nov 07, 2018 at 03:06 PM
  #8
Then it probably has something to do with Safari... I don't know what it might be, though
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Default Nov 08, 2018 at 08:27 AM
  #9
Pachyderm, if you try clearing any cookies stored in Safari for psychcentral.com, this problem should then be fixed. Let me know if that helps...

Manage cookies and website data in Safari on Mac - Apple Support

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Default Nov 19, 2018 at 12:09 PM
  #10
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Originally Posted by DocJohn View Post
Pachyderm, if you try clearing any cookies stored in Safari for psychcentral.com, this problem should then be fixed. Let me know if that helps...

Manage cookies and website data in Safari on Mac - Apple Support

Did not help. Even clearing the entire History for one day (for all sites, not just this one) did not help.

I am using Firefox to leave this note.

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Default Dec 21, 2018 at 11:50 AM
  #11
I have been using Firefox (for the Mac) now to access Psych Central. I notice something -- not sure whether it is PC or Firefox that does it -- when I use the quote icon, the cursor gets inserted after the last "/quote", rather than in between "quote" and "/quote" -- which makes no sense. I have to manually remove the quoted text from where Firefox puts it and insert it into the correct place.

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Default Jan 07, 2019 at 10:20 AM
  #12
Another peculiarity I notice with Firefox is that when I enter a <Return> at the end of a paragraph, Firefox enters two. I seem to notice that in others' posts too. Here is an example of what I mean:

https://forums.psychcentral.com/6391973-post13.html

I see this when reading with Firefox and also with Safari. I find that rather surprising.

(Notice the paragraph spacing in this [my] post? )

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Default Jan 07, 2019 at 11:11 AM
  #13
In addition, Firefox treats the Quote feature quite differently than Safari does, using a quote from outside of Psych Central. I am surprised.

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Default Jan 07, 2019 at 01:18 PM
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Hmm, interesting issue.

I don't use Mac but I use Firefox so maybe I can think of something.

Do you have any addons installed on Firefox? If so, which ones?

Also, which version of Firefox are you using? Is it up to date?

Last edited by Anonymous52222; Jan 07, 2019 at 02:05 PM..
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Default Jan 07, 2019 at 05:34 PM
  #15
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Originally Posted by DarknessIsMyFriend View Post
Do you have any addons installed on Firefox? If so, which ones?

Also, which version of Firefox are you using? Is it up to date?

I don't know of any addons.


Latest version of Firefox (64.0) according to "About Firefox".

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Default Jan 07, 2019 at 06:29 PM
  #16
Maybe try cleaning your browser cache and cookies?

You can do both under settings.

If that doesn't work, than the only other thing I can think of would be to either reinstall Firefox or switch to a different browser.
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Default Jan 07, 2019 at 07:34 PM
  #17
Quote:
Originally Posted by DarknessIsMyFriend View Post
...switch to a different browser.
The reason I tried Firefox is that the latest version of Safari was freezing on me.

Something has changed with Psych Central, or the new Apple software. It seems to get indigestion here.

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Default Jan 07, 2019 at 07:46 PM
  #18
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The reason I tried Firefox is that the latest version of Safari was freezing on me.

Something has changed with Psych Central, or the new Apple software. It seems to get indigestion here.

It seems like the issue may be either with your computer itself or with your internet connection. Even though I don't use apple products all that much, I have enough knowledge to confirm that the issue isn't with Psych Central. If it was than users across all operating systems and not just apple users. I am on Psych Central under a Firefox browser with several addons using Windows 10, yet this site is as responsive as it's ever been for me.

I would say see if the issue is with your internet connection first. First, try visiting other websites to confirm if this problem occurs anywhere else. Afterwards, try running a speed test. Just search internet speed test to find out the speed and latency of your internet connection. If you have high latency or slow speeds that might be part of the problem.

If your internet isn't the problem, the only other thing that could possibly be wrong is something with your computer itself.
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Default Jan 08, 2019 at 11:48 AM
  #19
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Originally Posted by DarknessIsMyFriend View Post
First, try visiting other websites to confirm if this problem occurs anywhere else.
No, this is the only place I have such problems. And that only after upgrading my operating system to "Mojave". I surmise that, in the case of Firefox, it is interpreting some of the Psych Central code incorrectly -- certainly the part about the quoting. Or maybe the code itself is dicey.

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Default Jan 08, 2019 at 03:13 PM
  #20
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Originally Posted by pachyderm View Post
No, this is the only place I have such problems. And that only after upgrading my operating system to "Mojave". I surmise that, in the case of Firefox, it is interpreting some of the Psych Central code incorrectly -- certainly the part about the quoting. Or maybe the code itself is dicey.

Try rolling back the operating system updates.

I know there is an option in Windows there should be one in MacOS somewhere.

Alternatively, try Googling the issue and see if somebody else was having the same problem and found a fix for it.

Last edited by Anonymous52222; Jan 08, 2019 at 03:28 PM..
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