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Senior Chat Moderator
Member Since May 2012
Location: Michigan, USA
Posts: 4,687
11 417 hugs
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#1
it seems lately we are experiencing problems with the chat dropping and kicking folks out. I have ask them to post in this forum the problems they experience to help admin find the problem and fix it.
thanks , tams __________________ Tams https://www.youtube.com/watch?v=6Whgn_iE5uc https://www.youtube.com/watch?v=6FOUqQt3Kg0 YOU LAUGH BECAUSE I AM DIFFERENT, I LAUGH BECAUSE YOU ARE ALL THE SAME Don't only practice your Art, But force your way through into its secrets, For it and Knowledge can Raise men to the Divine. Beethoven |
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bluekoi
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Posts: n/a
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#2
Chat seems to be having an issue with loading chat messages that people send, so I have to keep refreshing the page every 30 seconds. This is very frustrating.
I am hoping this can be easily resolved. Thanks! |
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Threadtastic Postaholic
Member Since Dec 2018
Location: New Jersey
Posts: 6,006
(SuperPoster!)
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#3
Somehow I sometimes get put into chat when I do not try and get in there.
__________________ "I carried a watermelon?" President of the no F's given society. |
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Senior Chat Moderator
Member Since May 2012
Location: Michigan, USA
Posts: 4,687
11 417 hugs
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#4
sarah that is an ongoing problem for a few folks i don't think we know why its happening tho. but maybe we can look into it again and find a solution. thanks for posting.
tams __________________ Tams https://www.youtube.com/watch?v=6Whgn_iE5uc https://www.youtube.com/watch?v=6FOUqQt3Kg0 YOU LAUGH BECAUSE I AM DIFFERENT, I LAUGH BECAUSE YOU ARE ALL THE SAME Don't only practice your Art, But force your way through into its secrets, For it and Knowledge can Raise men to the Divine. Beethoven |
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Grand Magnate
Member Since Nov 2015
Location: Tennessee
Posts: 3,025
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#5
When I try to pm people in chat .. it logs me out randomly. Sometimes it takes a short time to do so (1 or 2 sentences - when we are talking continuous) .. other times longer.. but always happens. Another thing it does .. if I stay within the rooms n try to pm with more than one person - it will not change the "recipient" off the first person to the second when I try to talk to the second. And a third thing .. if I chat from.the chat list outside of the rooms .. it will randomly scroll back into the history of the chat and will not allow me to scroll back to the current part but instead continuously glitches back to the same point in the history after it allows me to scrolls down a bit - but not all the way. All of these things make chat very annoying n since I am epileptic, the third glitch is a health risk for me.
__________________ Life is not measured by the amount of breaths you take, but by the moments that take your breath away |
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Founder & Your Host
Community Support Team Chat Leader
Member Since May 2001
Location: Greater Boston, MA
Posts: 13,534
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#6
One of the things I find that sometimes helps is if you log out of the forums, quit out of your browser completely and restart it, then log back into the forums and chat.
The chat software we use is no longer actively developed. This is a problem we keep coming across time and time again with these chat platforms -- the developers walk away from the project or service. We can always move to another one, but we know how much members hate changes like that. And we find that virtually every chat platform has its share of glitches for some members. __________________ Don't throw away your shot. |
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FooZe
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Grand Magnate
Member Since Nov 2015
Location: Tennessee
Posts: 3,025
8 2,609 hugs
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#7
Quote:
__________________ Life is not measured by the amount of breaths you take, but by the moments that take your breath away |
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Founder & Your Host
Community Support Team Chat Leader
Member Since May 2001
Location: Greater Boston, MA
Posts: 13,534
22 175 hugs
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#8
Have you tried using a different web browser? Or tried it from a different computer??
__________________ Don't throw away your shot. |
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Grand Magnate
Member Since Nov 2015
Location: Tennessee
Posts: 3,025
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#9
__________________ Life is not measured by the amount of breaths you take, but by the moments that take your breath away |
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Founder & Your Host
Community Support Team Chat Leader
Member Since May 2001
Location: Greater Boston, MA
Posts: 13,534
22 175 hugs
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#10
Would you care to share the type of phone and OS (if you know it) you use, and whether you're connecting via cellular service or Wifi?
As we always ask, the more information you can provide us, the more likely it is we can try to be of help. Thanks! __________________ Don't throw away your shot. |
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Grand Magnate
Member Since Nov 2015
Location: Tennessee
Posts: 3,025
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#11
OS is Chrome
Phone is Samsung Galaxy Luna J3 Pro Wifi option is selected and light is turned on but I don't pay for a wifi service .. only time i know for sure that is used is when tech support needs access to my phone otherwise i know nothing about it .. __________________ Life is not measured by the amount of breaths you take, but by the moments that take your breath away |
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Human
Member Since Apr 2014
Location: Home
Posts: 8,345
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#12
Never mind. I cleared my cookies and it resolved.
__________________ What if I fall? Oh, my dear, but what if you fly? Primary Dx: C-PTSD and Severe Chronic Treatment Resistant Major Depressive Disorder Secondary Dx: Generalized Anxiety Disorder with mild Agoraphobia. Meds I've tried: Prozac, Zoloft, Celexa, Effexor, Remeron, Elavil, Wellbutrin, Risperidone, Abilify, Prazosin, Paxil, Trazadone, Tramadol, Topomax, Xanax, Propranolol, Valium, Visteril, Vraylar, Selinor, Clonopin, Ambien Treatments I've done: CBT, DBT, Transcranial Magnetic Stimulation (TMS), Talk therapy, psychotherapy, exercise, diet, sleeping more, sleeping less... |
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Grand Magnate
Member Since Nov 2015
Location: Tennessee
Posts: 3,025
8 2,609 hugs
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#13
*update on wifi - it shuts off automatically when battery life goes to medium (which is why light shows all the time) - it's a power savings selection I have on my phone, the "medium" choice ... however, this happens when both when battery life is full or medium/low, so wifi does not appear to affect it.
__________________ Life is not measured by the amount of breaths you take, but by the moments that take your breath away |
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