 |
| FAQ/Help |
| Calendar |
| Search |
|
Senior Chat Moderator
Member Since May 2012
Location: Michigan, USA
Posts: 4,687
11 417 hugs
given 
|
Jul 07, 2019 at 12:25 PM
#1
hi seems that Chat and Forums are locking up at the same times. Is this maybe a server issue? We all have tried clearing our cache and cookies and this doesn't change the site from locking up for everyone at the same time. It just isn't an individual problem, it happens to all of us at the same time.
Any ideas? tams __________________ Tams https://www.youtube.com/watch?v=6Whgn_iE5uc https://www.youtube.com/watch?v=6FOUqQt3Kg0 YOU LAUGH BECAUSE I AM DIFFERENT, I LAUGH BECAUSE YOU ARE ALL THE SAME Don't only practice your Art, But force your way through into its secrets, For it and Knowledge can Raise men to the Divine. Beethoven |
|
 Reply With Quote
|
 Buffy01
|
 Buffy01, HD7970GHZ
|
|
Legendary
Member Since Mar 2018
Location: United States
Posts: 10,760
(SuperPoster!)
6 10.6k hugs
given
|
Jul 07, 2019 at 12:26 PM
#2
The same thing has been happening for me. Every few minutes chat and the forums lock up.
|
|
|
Reply With Quote
|
| Buffy01
|
|
Buffy01
|
|
Elder
Member Since Mar 2017
Location: Florida
Posts: 5,057
7 970 hugs
given
|
Jul 07, 2019 at 12:28 PM
#3
I have also had issues with the forums and chat locking up. They go into constant refresh mode. I tried clearing my cache but it has not helped. Thanks
__________________ Guiness187055 Moderator Community support team |
|
|
Reply With Quote
|
|
Human
Member Since Apr 2014
Location: Home
Posts: 8,345
(SuperPoster!)
10 1,262 hugs
given
|
Jul 07, 2019 at 12:32 PM
#4
Yes, happens to me to. On 4 different devices.
__________________  What if I fall? Oh, my dear, but what if you fly? Primary Dx: C-PTSD and Severe Chronic Treatment Resistant Major Depressive Disorder Secondary Dx: Generalized Anxiety Disorder with mild Agoraphobia. Meds I've tried: Prozac, Zoloft, Celexa, Effexor, Remeron, Elavil, Wellbutrin, Risperidone, Abilify, Prazosin, Paxil, Trazadone, Tramadol, Topomax, Xanax, Propranolol, Valium, Visteril, Vraylar, Selinor, Clonopin, Ambien Treatments I've done: CBT, DBT, Transcranial Magnetic Stimulation (TMS), Talk therapy, psychotherapy, exercise, diet, sleeping more, sleeping less... |
|
|
Reply With Quote
|
|
Legendary Wise Elder
Community Liaison
Member Since Jul 2011
Location: Tennessee
Posts: 22,450
(SuperPoster!)
12 12.7k hugs
given
|
Jul 08, 2019 at 01:03 AM
#5
The good side of the lock ups is I had no excuse to not get up and get things done around my house lol
Silver lining for me I suppose. __________________ Helping others gets me out of my own head ~ |
|
|
Reply With Quote
|
|
underdog is here
Member Since Sep 2011
Location: blank
Posts: 34,722
(SuperPoster!)
12 1 hugs
given
|
Jul 08, 2019 at 12:44 PM
#6
I have been having all sorts of trouble logging in today - tried different browsers and different devices
__________________ Please NO @ Selfishness is not living as one wishes to live, it is asking others to live as one wishes to live. Oscar Wilde Well Behaved Women Seldom Make History - Laurel Thatcher Ulrich Pain is inevitable. Suffering is optional. |
|
|
Reply With Quote
|
|
Magnate
Member Since Oct 2017
Location: canada
Posts: 2,007
6 736 hugs
given
|
Jul 15, 2019 at 06:52 PM
#7
I have been having trouble with the site locking up ever since the change to the new address.
__________________ BP 1 with psychotic features 50 mg Lyrica 50 mcg Synthroid 2.5 mg olanzapine |
|
|
Reply With Quote
|
|
Guest
Posts: n/a
|
Jul 16, 2019 at 05:15 AM
#8
I have this problem too
even though it's not for long, it is annoying (and it takes ages to come back, too.) like today it locked up on me while I was viewing the coping with emotions board, I went to another site (a tv guide site) to check the listings, but when I tried to go back here, it took absolutely ages to load the index again. |
|
Reply With Quote
|
|
Guest
Posts: n/a
|
Jul 16, 2019 at 09:59 AM
#9
this is happening to me an aweful lot today...
|
|
Reply With Quote
|
|
Senior Chat Moderator
Member Since May 2012
Location: Michigan, USA
Posts: 4,687
11 417 hugs
given
|
Jul 16, 2019 at 10:53 AM
#10
Chat has been locking up so often that it is hard to have scheduled chats with members. It can take up to 5 minutes to reload the page and get back to the conversation. I do hope we have a solution soon!
forever reloading, Tams __________________ Tams https://www.youtube.com/watch?v=6Whgn_iE5uc https://www.youtube.com/watch?v=6FOUqQt3Kg0 YOU LAUGH BECAUSE I AM DIFFERENT, I LAUGH BECAUSE YOU ARE ALL THE SAME Don't only practice your Art, But force your way through into its secrets, For it and Knowledge can Raise men to the Divine. Beethoven |
|
|
Reply With Quote
|
| Anonymous32451
|
|
Magnate
Member Since Oct 2017
Location: canada
Posts: 2,007
6 736 hugs
given
|
Jul 19, 2019 at 07:30 PM
#11
I'm not using chat but the forum is freezing so much today that i can hardly use it. When is this going to be fixed? I don't have problems on any other website.
__________________ BP 1 with psychotic features 50 mg Lyrica 50 mcg Synthroid 2.5 mg olanzapine |
|
|
Reply With Quote
|
|
Senior Chat Moderator
Member Since May 2012
Location: Michigan, USA
Posts: 4,687
11 417 hugs
given
|
Jul 19, 2019 at 08:02 PM
#12
we were just trying to talk about the frequency the locking up of chat has been, i' m sorry its happening on the forums too. Have we gotten a new server yet, is there any news?
Ppl are leaving the site, good ppl who are feeling overwhelmed and anxious about problem. Hoping for a nibble of info, tams __________________ Tams https://www.youtube.com/watch?v=6Whgn_iE5uc https://www.youtube.com/watch?v=6FOUqQt3Kg0 YOU LAUGH BECAUSE I AM DIFFERENT, I LAUGH BECAUSE YOU ARE ALL THE SAME Don't only practice your Art, But force your way through into its secrets, For it and Knowledge can Raise men to the Divine. Beethoven |
|
|
Reply With Quote
|
|
Founder & Your Host
Community Support Team Chat Leader
Member Since May 2001
Location: Greater Boston, MA
Posts: 13,530
22 174 hugs
given
|
Jul 20, 2019 at 10:12 AM
#13
I don't think it's very helpful or constructive to say that "people are leaving the site" because of an occasional technical issue or problem loading a page.
We last replaced the servers with brand new ones at the end of 2017. So they are a year and a half old, too new to be looking to replace again this year. We don't have a budget to replace the community servers (it uses two) any more than every three years. Chat is the cause of most of the problems related to the server. It is a super-intensive resource hog and everything we've tried to help with it has not helped. We've brought in outside consultants. Nothing has helped. We've spent considerable time and resources troubleshooting it, to no avail. In short, we're left with very few good options. As usual, there are no really good chat products available that don't have similar problems (or other issues). Chat needs to work as well on mobile as it does on the forums, and integrate with our existing user database. This eliminates many products on the market. We'll continue to research the options, but in the meantime, we're doing the best we can with the limited resources we have to work with. Sorry. __________________ Don't throw away your shot. |
|
|
Reply With Quote
|
|
bluekoi
|
|
Magnate
Member Since Oct 2017
Location: canada
Posts: 2,007
6 736 hugs
given
|
Jul 21, 2019 at 09:20 AM
#14
I haven't had any issues with the forum freezing up since chat was temporarily disabled, as per a recent thread by DocJohn.
__________________ BP 1 with psychotic features 50 mg Lyrica 50 mcg Synthroid 2.5 mg olanzapine |
|
|
Reply With Quote
|
|
Legendary Wise Elder
Member Since Dec 2014
Location: US
Posts: 22,356
(SuperPoster!)
9 1,277 hugs
given
|
Jul 21, 2019 at 04:20 PM
#15
I have no issues. I only use my phone for this site. Maybe that’s why
|
|
|
Reply With Quote
|
|
Guest
Posts: n/a
|
Jul 21, 2019 at 05:56 PM
#16
Quote:
You can send the discord link in a Welcome message to members, so that way only existing members can access the Discord server. |
|
|
Reply With Quote
|
|
MtnTime2896
|
|
Magnate
Member Since Oct 2017
Location: canada
Posts: 2,007
6 736 hugs
given
|
Jul 22, 2019 at 02:18 PM
#17
My problems with very long delays loading PC forum pages has returned today, repeatedly. I am not a user of chat.
__________________ BP 1 with psychotic features 50 mg Lyrica 50 mcg Synthroid 2.5 mg olanzapine |
|
|
Reply With Quote
|
|
Member
Member Since May 2015
Location: Arizona
Posts: 347
8 664 hugs
given |
Jul 22, 2019 at 02:54 PM
#18
Quote:
Deep-scan, file cleanup and disc optimisation/defrag is done to my devices on the daily, but even logging out & back into PC doesn't always work. Perversely enough, am glad to know it's not just me with the difficulties. Shall try to possess my soul in patience.  Chyia |
|
|
|
Reply With Quote
|
|
Wise Elder
Member Since Oct 2017
Location: USA
Posts: 9,490
(SuperPoster!)
6 9,677 hugs
given
|
Jul 22, 2019 at 08:22 PM
#19
Quote:
|
|
|
|
Reply With Quote
|
|
Wise Elder
Member Since Oct 2017
Location: USA
Posts: 9,490
(SuperPoster!)
6 9,677 hugs
given
|
Jul 22, 2019 at 08:22 PM
#20
Quote:
|
|
|
|
Reply With Quote
|
| Reply |
This is an old thread. You probably should not post your reply to it, as the original poster is unlikely to see it.| Thread Tools | |
| Display Modes | |
|
|
My Support Forums is the online community that was originally begun as the Psych Central Forums in 2001. It now runs as an independent self-help support group community for mental health, personality, and psychological issues and is overseen by a group of dedicated, caring volunteers from around the world.
Linear Mode
