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atisketatasket
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Default Jul 31, 2020 at 02:42 PM
  #1
Hi! The past few days, when I log in, the site gets stuck loading on the “Thank you for logging in” screen. Happens with different browsers and different devices, history and cookies have been cleared.

I can only move the process forward by refreshing the page.
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SlumberKitty
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Default Jul 31, 2020 at 03:20 PM
  #2
This has been happening to me too @@

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Default Jul 31, 2020 at 05:52 PM
  #3
I also have this problem i thought it was just me
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Default Jul 31, 2020 at 06:17 PM
  #4
Same here
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atisketatasket
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Default Aug 05, 2020 at 07:48 PM
  #5
Still happening—anyone find a solution?

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Default Aug 06, 2020 at 01:41 AM
  #6
still happening to me on both ipad and macbook pro using safari.

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Default Aug 06, 2020 at 01:08 PM
  #7
1. Does it get stuck every time you log in or only occasionally?

2. Does it get stuck with every browser you try, or only a specific web browser?

3. How do you get it "unstuck"?

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Default Aug 06, 2020 at 02:53 PM
  #8
1. Every time
2. I have tried safari and firefox and chrome - all fail to automatically refresh on ipad, 2013 macbook pro and 2017 macbook pro
3. click on the click here if your browser does not automatically refresh.

It just started not auto-refreshing at the end of July. Before that - it would automatically send you back to the site.

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Default Aug 06, 2020 at 03:00 PM
  #9
happening to me too.

I click on the click here if you're not redirected and it will then go to the main index

mild annoyance though.
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atisketatasket
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Default Aug 06, 2020 at 03:11 PM
  #10
Every time, Safari, Chrome, Edge. I refresh the page.

Don’t know if it has anything to do with it, but the page it jams on seems to be in the Responsive Blue skin, when I use the PsychCentral skin.
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Default Aug 08, 2020 at 06:18 AM
  #11
atisket.... Ahh, that might help us troubleshoot it. Are you saying it only happens on the Responsive Blue skin and NOT the Psych Central skin? Or that it happens on both?

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Thanks for this!
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Default Aug 11, 2020 at 08:30 AM
  #12
Just another tip on this issue -- it does the same thing when logging into the Sanity Score quiz. I just tried doing that, and it has the same thing happen, where it stalls out on the loading screen and you have to click "Click here if your browser doesn't redirect you" instead of it logging into the homepage automatically. Anyway, hope that helps, too.

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Default Aug 11, 2020 at 02:26 PM
  #13
Quote:
Originally Posted by DocJohn View Post
atisket.... Ahh, that might help us troubleshoot it. Are you saying it only happens on the Responsive Blue skin and NOT the Psych Central skin? Or that it happens on both?
For me it happens on both.

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atisketatasket
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Default Aug 18, 2020 at 12:05 AM
  #14
Quote:
Originally Posted by DocJohn View Post
atisket.... Ahh, that might help us troubleshoot it. Are you saying it only happens on the Responsive Blue skin and NOT the Psych Central skin? Or that it happens on both?
Not quite—it looks like it is trying to log me on in the Responsive Blue skin but when I refresh it goes to the Psych Central skin (which is where I have it set).
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