Banking

If I cancel my bank account (because I don't want to and I'm not sure I can pay the fees anymore) right after they refunded an overdraft (I had fees of ninety nine dollars for going six dollars over), will that hurt the person who approved the refund, or hurt the refund policy, should I wait a month or two if I can pay? Does anyone have any idea, who should I ask?

No it will not have an effect on the person that was able to refund your overdraft. Most banks if you call will remove overdraft once.

Are you just not happy with your current bank ?

Everyone needs to have a bank account now a days so many bills are automatic pay..I don’t even know of any jobs that don’t do automatic deposit anymore.

You can always open an account with another bank.

Change Banks

I work for a bank, and while I can’t speak for all* banks and some are less forgiving than others, I can share from my experience.

If someone closes an account shortly after I refund a fee, it doesn’t affect me at all! However, if someone contacts us and asks to close an account and for a fee refund in the same interaction, we are less likely to refund since the individual doesn’t intend to continue banking with us anyway.

I’d recommend asking your bank if there are account types or different account options/settings that might help prevent fees, as well as information about their transaction processing/posting order. I often see that people choose options/settings during account opening that they entirely forgot about or simply flat out misunderstood. Usually, these options can be adjusted.

You might also consider asking if any additional fees are eligible for refund (if you have more fees, that is). I know it can be embarrassing, and yes, there’s always a chance they’ll say no. But if you haven’t had a ton refunded recently (or ever, prior to this incident) they may be able to work with you and grant more refunds. Just be real - we’re human! Regardless of how big the bank is, employees are people who typically understand, are empathetic, and are often able to go a little more above & beyond for customers who express they’re having some kind of hardship.

But of course, any good banker understands that people need to make financial decisions that best suit their individual needs, so while a big part of our job is retention, don’t feel bad if you do decide to bank elsewhere - and don’t feel obligated to stay! Just try to milk those refunds first :P