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MsLady
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Default Jun 06, 2020 at 01:12 PM
  #1
When I try to download ANYTHING, I get this message:

This Google Account is not yet associated with a device. Please access the Play Store app on your device before installing apps. Learn more.


I have a Google account. I don't have a data plan. Can someone explain what I need to do? I have the Samsung Galaxy J3 Prime.
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Default Jun 06, 2020 at 03:52 PM
  #2
What are you trying to download? It sounds like they want you to download it through app, If it’s an app you do have to have to go to play store. I think you might need google app? Google drive?

I sometimes hate technology. I just bought a new laptop to do work because I hate chromebook I have from work and now it wants to talk to my phone and link and sync to bunch of devices and accounts and I already have a headache from it
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Default Jun 06, 2020 at 11:28 PM
  #3
I have a Chromebook and an Android phone and am terrible with technology of this sort. I do not like either one of them, especially, the Chromebook. Sorry I cannot help.

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Default Jun 07, 2020 at 12:25 AM
  #4
I'm trying to download an app. Why won't Google Play allow me to download anything?
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Default Jun 07, 2020 at 09:49 AM
  #5
Quote:
Originally Posted by MsLady View Post
I'm trying to download an app. Why won't Google Play allow me to download anything?
Your memory is full? Did it happen before?
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Default Jun 07, 2020 at 11:21 AM
  #6
Not sure how proficient you are - sorry if I assume you know too little.

Are you signed into the Play Store with your Google account?

Might help if we knew what version of Android you're using? If you go to settings and scroll down to 'about phone' it will tell you what android build you're running.
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Default Jun 07, 2020 at 02:13 PM
  #7
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Originally Posted by SnappingRope View Post
Not sure how proficient you are - sorry if I assume you know too little.

Are you signed into the Play Store with your Google account?

Might help if we knew what version of Android you're using? If you go to settings and scroll down to 'about phone' it will tell you what android build you're running.
Haha I'm not technical savvy!

How do I sign into the Play Store? I think the problem is with my service. It is very limited and I suspect if I was able to "sign in", I'd be able to see it. Please let me know, though!

My memory is getting full but I've always had this issue with other apps. I only use apps on my iPad. My cell is strictly for texting, calling, and internet. Now I need to transfer some info and I'm worried with the limitations, I won't be able to at all.
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Default Jun 08, 2020 at 05:00 AM
  #8
If you go to the play store app keep pressing the 'back' arrow until you can't back out any further. Then there should be three horizontal lines up the top left. Tap on them and you'll see an 'account' tab. It will show if you're logged in. If you aren't, log in with your Gmail account (it's the same as your Google account).
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Default Jun 08, 2020 at 05:02 AM
  #9
And you can check your memory by going to settings (gear/cog icon) then down to 'storage'.
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Default Jun 08, 2020 at 07:34 PM
  #10
I'm logged in.

Error: You haven't accessed the Google Play Store app on your device with this email account

This error can appear when you're trying to install an Android app on:

your computer

an Android mobile device that isn't linked to your Google Account

a non-compatible device
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Default Jun 09, 2020 at 01:25 AM
  #11
Are you trying to install the app on your Android phone or on your iPad?
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Default Jun 09, 2020 at 03:27 PM
  #12
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Originally Posted by SnappingRope View Post
Are you trying to install the app on your Android phone or on your iPad?
Android..
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Default Jun 09, 2020 at 09:27 PM
  #13
It sounds aggravating. I personally hate when technology doesn’t work snd I am not savvy enough to fix it. I’d probably consider buying a new phone or get a new data plan at this point. There might be some deals available. Companies are trying to unload older stuff. I just don’t have the patience if it’s not working right. Good luck
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Default Jun 09, 2020 at 09:41 PM
  #14
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It sounds aggravating. I personally hate when technology doesn’t work snd I am not savvy enough to fix it. I’d probably consider buying a new phone or get a new data plan at this point. There might be some deals available. Companies are trying to unload older stuff. I just don’t have the patience if it’s not working right. Good luck
If I get a new phone, I'm scared to lose my texts.
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Default Jun 09, 2020 at 10:39 PM
  #15
Try downloading a different app, any old app, just to see if it's something specific to the app you're trying to download or something else.

If you can download other apps then the following might help: go to settings, then to security, then to 'unknown sources' and toggle it to 'on'. It might help to let the app install. Make sure you turn it back off afterwards.

If you can't download any apps try logging out of your Google account and logging back in - and make sure you're logging in with your Google account and not another email account. It should be your Gmail log in details.

Did you check your storage to make sure there is enough room?
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Default Jun 10, 2020 at 12:40 AM
  #16
I've never been able to download any apps.. although I've only tried 2 or 3. This same message came up and I never bothered looking into it.

I just created my Google account for this reason, thinking it would work but I'm still getting this same message.
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Default Jun 10, 2020 at 12:42 AM
  #17
Quote:
Originally Posted by SnappingRope View Post

If you can download other apps then the following might help: go to settings, then to security, then to 'unknown sources' and toggle it to 'on'. It might help to let the app install. Make sure you turn it back off afterwards.
I'll try this if I can find it.
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Default Jun 10, 2020 at 12:57 AM
  #18
Ok, I don't have "unknown sources".. but I did discover my phone is now being backed up.. text messages, as of an hour ago. I believe it's going into Google Drive. How do I access this?

"Open Google Drive on your device and tap the three horizontal bars in the top left corner. In the left sidebar, scroll down and tap the entry for Backups. In the resulting window (Figure D), you will see the device you are using listed at the top as well as all other backed updevices."

"Backups" is not on my list..?
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Default Jun 10, 2020 at 02:06 AM
  #19
Ok, I finally accessed Google Drive, online, and it said 37% usage yet no content.. nothing??
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Default Jun 10, 2020 at 03:40 AM
  #20
Sorry,but I can't help with Google drive - I don't use cloud storage for paranoid reasons, and have no idea how drive works.

It's been a long time since I made a Google account, but there may be some kind of activation email sent your Gmail account or something. Try logging into Gmail and seeing if you can find an email with 'account activation' or something along those lines. Otherwise you might have to consider backing up your data and doing a factory reset.

You could always Google how to side-load apps for your Android version, but that's getting into some technical territory that might be overwhelming.
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