I felt like I was treated badly at the store.

Believe me, I don’t believe in that whole “customer is always right” thing but I felt like I was treated unfairly by the cashier at the grocery store today. There was some confusion on the sale price on the soda I was buying. They weren’t ringing up properly because they were new flavors so they were not in the system yet. The cashier called the grocery department and they told her it was 5 for $10 and not 3 for $10. The cashier made me go back to get two more instead of the bagger. There was a line by then. When I got back she yanked them out of my hands and said “we’re not doing this.” The grocery department had told her the wrong price and they were actually 3 for $10. I just felt like she had an attitude with me when I was literally just doing what she was telling me to do. Plus she was being very loud and customers were staring at me.

I don’t usually get upset at stuff like this but I just wish this grocery store would shut down.

that was awful. No one should be treated that way. How do you feel about complaining? Would it be easier to send an email?

Maybe I should try a yelp review? I used to work at this store in 2014-2015. I feel like they think because I’m a former employee that just gives them the go ahead to treat me badly.

Hm, have you ever thought not to go back to that store if you're treated badly EVERY TIME YOU GO IN? Why bother going at all if it's always terrible service? Surely, it's not the only grocery store in the area. Go somewhere else and let it go.

I’d find out who management are and give them a call.

Hugs very horrible i would complain to the store manager

I would give management a call. Or at least a yelp review!

I had an incident today too. There is this guy on the fish counter who I cannot stand. I actively visit other stores now to avoid him. But today I went to the counter and someone else was there and then, he took over. Of course. So I ordered my 1/2 salmon filet and he comes over and points at the salmon portions. I have no idea what he is doing but I said no I want the salmon fillet and he goes "you do?" Apparently what he was trying to say was that the portions were cheaper. Ugh, then just say that in a nice way. Why do they even bother having different prices then?

So I told him I would take that then and he went on and one how he was doing me this massive favor like he was freaking superman or saving me 3 dollars. It was very thing I could do not to just leave. But I will not be going back. I do not need to be "made fun of" at the fish counter.

He is just one of those guys who MUST educate the little stupid woman and I feel that he knows how much I can't stand him.

If you do give a poor review try to provide a specific example supporting it. I am unfamiliar with Yelp; can you leave an anonymous review?

I am afraid of in-person confrontations so I choose a more arm's length approach. Generally this is always an email to the head office. Going above heads is always more effective that going to the source itself. So visit the company website for this market and take a look at the contact page for an email. If need be, I gather the courage to use a customer service telephone line. The preference still is for an email. If the company is at all worth it's salt they will contact you back.

I recently left a Google review which was not anonymous. It has led to some unpleasantness with a shop owner that is reacting in a very mean and confrontational way. She has managed to track me down on FB and has been rather vindictive and hurtful. I have actually considered getting the police involved.

So my recommendation is that if you do leave a review try to do so in a manner which it can't come back on you.

That's just rude of the cashier. First of all you should not have been sent to get anything. They needed to send someone back for you or ring it up and let you pay. Hold it at customer service until you got the other 2 if it was truly you that needed to go grab more.

I'd write a letter to corporate stating date and time. State if and why sending anonymous if you do go that route.

I literally just got into a huge argument with my mom last night about this topic.

I don’t drive. I don’t have any grocery store within walking distance. I don’t have a bus running through my area either. My mom likes this specific store because she knows where everything is. Believe me, I’d like to shop at other locations and I have asked many times.

I'd suggest writing a letter of discontent. You can Google templates but basically you write a physical letter about why you are displeased with their service. Yelp reviews do nothing to solve the problem--it just makes other shoppers aware but not all businesses look at yelp and if you just complain on Yelp, it won't make much of an impact and it doesnt make you look good either. A physical letter stands out and businesses are more likely to read and respond to it.

Heres what you include....

1. Thank them for their business. You are a loyal customer and enjoy shopping there.
2. However, there are concerns you have that you would like to see improved.
3. Example with date, time, and name of employee if known and how that made you feel
4. Example
5. Example
6. Overall, you love shopping there and would love to continue shopping there if you felt more comfortable shopping in a respectful environment
5. Thank you for their business and thank them for their time.
6. Sincerely, your name

Tip: Be kind and courteous in your letter. Keep it professional and avoid negativity or overly emotional word choice/accusations

Best of luck

I am sorry you're troubled by this incident.

I tend to approach these things with caution because I know both sides. I used to work in retail. I hated it. It turned me into a bitter, angry, unhappy person. I also understand that the customers don't like being treated poorly. I get it.

I think you should look at it this way: miserable cashiers tend to show their unhappiness, but you don't need to internalize that. The cashier probably hates her job. Her behavior is more of a reflection of her frustration and annoyance than anything you deserve. Just remember this.