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justbreathe1994
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Default May 14, 2019 at 06:27 PM
  #1
Just curious if anyone here has left a written review of their current or formar T before? I was thinking of writing a review for my first T that I recently posted about here (in regards to her website), but I’m nervous it might backfire and there wouldn’t be a point? Basically, I would just talk about how she failed to notice my signs of an eating disorder for the 6 years by simply not acknowledging it, asking me about it, or referring me to another provider.
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Default May 14, 2019 at 07:05 PM
  #2
I left a negative review of a past T in my country's version of these sites and it was deleted.
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Default May 14, 2019 at 10:34 PM
  #3
Yes I have but only because they were real jerks and I wanted people to be safe. One was a crappy Psychiatrist in the hospital and on was the lcsw same hospital. Totally unprofessional.
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Default May 15, 2019 at 01:52 AM
  #4
Oh, no, but that's a good idea.
My last psychiatrist was completely and dangerously incompetent.
She insisted that wellbutrin was an SNRI
She started me on a starting dose of a med at 15mg three times per day instead of the standard 15mg per day taken as 5mg three times per day.
Just a few fun examples.

I usually take them with a grain of salt coming from others unless it's very specific or something that comes up in multiple reviews over an extended period of time. Most mental health professionals have some very bad reviews even if they have really good ones too.
Plus the things I want in a T might be very different than what tends to result in many 5 star ratings

A review about a situation like what you mention in your post is probably not one I would pay attention to. If someone sounds like they're writing a review because they're currently bitter and angry then I don't really trust the review's representation of events. If it were me I would probably write it up and not post it and then wait at least a few days, but maybe even months or indefinitely if I could tell I was still too angry to trust my judgement. I do the same thing with not sending emails when angry.

Last edited by LabRat27; May 15, 2019 at 02:14 AM..
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Default May 15, 2019 at 02:27 AM
  #5
Reviews are hard for me to gauge because most people leave reviews when something has gone wrong. And then it makes you wonder if you are getting the whole story. At the same time if there are many reviews that are bad then maybe there is truth to the bad ones. I also do not want to victim blame in my head when I read a bad review because they are obviously in pain and had something traumatic happen.

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Default May 15, 2019 at 07:10 AM
  #6
I'm not sure how it could backfire on you, unless you are still seeing the other provider at the clinic where the ex T is. I think the worst that can happen is that it would be deleted. But maybe the thing to focus on is whether it would help you, whether you might get something out of writing your experience down for a public forum (which for me would be different than writing my experience down and sharing it with current T, for example). The public nature and the format of it isn't terribly conducive to the whole truth as you might want to tell it. But doing it because it would bring you closure or satisfaction are not bad reasons. But I'm not sure if this is the audience you want to reach. Maybe you want to write a letter to her and tell her the whole truth, or maybe you want to write your experience for some other audience-- website, blog, etc? Or just write it down for yourself. I think there is value in the writing whether you give it an audience or not, but I guess I would encourage you to consider a broader audience where others might learn from your experience (including other T's), or if you really just want to tell her what you think now, you should. Maybe you don't need clarity on this but I think the online reviews may not be the best fit for what you want to say and who you want to say it to.
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Default May 15, 2019 at 07:50 AM
  #7
I look at reviews when trying to narrow down choices on my insurance plan. I look for patterns of comments. For instance, when looking to choose the orthopedic surgeon for my husband, I did eliminate one from the list because of a pattern of reviews speaking to really gruff bedside manner. I would never use just one person's review as a reason to avoid a doctor or therapist, but a repeated pattern of the problems with the same issue is telling. I also pretty much ignore reviews that are highly specific and detailed; that indicates a more isolated, often personality-related, issue (kindest way I know how to say that). I'm more interested in reviews that have a more objective overview, more showing an overview than some complaint about some very specific incident.

ETA: (got interrupted) I have written a few reviews for doctors I have found really superb. I still try to remain as objective as possible (mention any negatives that might be something bothersome for others even if it isn't for us) but let it be known that this particularly person is a good choice and for what reasons. I'm not much into writing bad reviews for specific incidents; however, if I see a repeated pattern that feels like it isn't just a personal gripe, I have no problem mentioning it. For instance, one pain physician my husband saw repeatedly show a pattern of, quite frankly, insurance fraud. We saw it happening not only in my husband's case, but with other patients that we conversed with over a period of time in his office. That was worth mentioning, particularly to our insurance company. This was the doctor that my husband's current doctor left practice with because he wasn't willing to be in practice with another physician doing what was going on.

Last edited by ArtleyWilkins; May 15, 2019 at 08:19 AM..
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Default May 15, 2019 at 09:24 AM
  #8
I have had occasion to write a really truly horrible reviews that have corresponded to some pretty awful experiences. But I know in the back of my head that most people will take them with a grain of salt. I do so mostly myself. After all, people have a great deal more tendency to point out and complain about the negative than they do to a 'wow' experience. In the retail world they say a bad experience will result in someone complaining about it to as many as 20 people yet a positive experience might get passed onto four or five. I believe this is true with anything. We also need to realise that negative experiences are based a great deal on the failure to meet expectations. Can we really assume then that a review is not based on an overly high or unrealistic expectation?

If we are looking at reviews - and if we are writing them - we must keep this in mind.

When you do write a review it has more impact if you provide solid and demonstratable examples. For instance, I left a review about an art class that did not meet expectations. I quoted a portion of the course description outlining the media which we would do and then pointed out what of that we did not cover. My review would nave not had such an impact had I not documented it as such.

So, again, we must be critical of what we read. Has the individual demonstrated their claim?
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Default May 15, 2019 at 09:54 AM
  #9
I haven't written any negative reviews of a healthcare provider. Current T has star-only reviews (plus star ratings for things like trustworthiness and promptness) on one site, and 3 are 5-star, and 1 is 1-star. So clearly very different experiences. No actual written text about him though. (Amusingly, while searching his name and "reviews," I found a couple reviews he'd written for books and products on Amazon!)

I didn't find any reviews about ex-T or ex-MC. When I terminated with ex-MC, I thought about leaving a negative review of him. But at the same time, he was also helpful to me in many ways, and I feel like what happened in my circumstance (transference during marriage counseling) was likely fairly unique, and I didn't want to turn away, say, the teen clients that are his main focus.

I'm just now reading some reviews on my p-doc, and they vary quite wildly. I really like her, and the critical ones don't seem to match up with my experience at all. (And there's one person saying she was mainly focused on medication--well, that's the main thing psychiatrists tend to do. Yes, some do therapy, but I see her just for the med aspect. Plus she's suggested some alternative medicine things to me, so it's not like she's all big pharma only. Rant over.) I'm sort of glad that I just went to her based on ex-MC's recommendation instead of researching her online first.

Also, I recall there was a primary care doctor I saw a couple times yeas ago after the one I'd been seeing moved. I read many critical reviews of her, but decided to try her anyway, and I'm glad I did. Only stopped seeing her because *I* moved. I think I may have written a positive review of her to balance the negative ones.
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Default May 15, 2019 at 10:04 AM
  #10
I usually read to see if the negative reviews fit with what would annoy me to pay someone that I had hired. So, if a negative review was that the therapist was cold and impersonal - that would not bother me but if a positive review that called a therapist warm and huggy - I would avoid that one like the plague. I find negative reviews very useful even where it is subjective what would be considered a positive or negative experience. Most of what people on this site describe as positive absolutely would not be a therapist I would hire.

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Default May 15, 2019 at 11:35 AM
  #11
I've never rated a therapist but have left negative reviews for medical providers and highly encourage others to do so. The reason I do it is because no one at the medical practice handles patient complaints adequately, so there are no other means to get a problem resolved or to improve services. For example, a hospital overbilled me 6 months ago, and no one will address it despite my writing 3 times. It's worse for medical complaints. Any problems with services seem to go to a black hole.

On the contrary, If I have a problem with my car repair, I get a call from the Manager to help resolve.

I definitely use Yelp to help guide me on which businesses to use. In aggregate, they are pretty accurate. One easy way to determine medical providers or therapists to avoid is to filter out anyone with many reviews. If most neurologists in the area have about 10 reviews, the providers who have a hundred reviews are using fake reviews to raise their aggregate star rating by drowning out all the one star reviews. Those are easy to a avoid.

Just mentioning that half of Yelp reviews are 5 stars, so it seems people are more likely to report positive experiences than negative ones:

Factsheet | Yelp

More of my own reviews are positive than negative, and you see per the factsheet that is the case for everyone else too.
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Default May 15, 2019 at 05:48 PM
  #12
In my experience there are some bad therapists out there. I don’t think it’s a bad idea to write honest reviews. People can judge for themselves and make their own decisions after they read the reviews.
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