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Magnate
Member Since Jan 2016
Location: In my mind
Posts: 2,281
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#1
Yesterday, one of the ladies in the office was absolutely RUDE to me. It was clearly obvious. When I said something about how I was treated to
both the office manager and doctor, they didn’t even care. Her attitude towards me is pretty clear but I have no choice but to take it because I don’t want to be terminated. What do I do? |
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Member
Member Since Jan 2020
Location: In The Dojo
Posts: 196
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#2
Do you mean that your doctor and the office manager didn't seem to care about how rude the staff member was to you? I didn't really understand your post.
Although, I don't know what took place, you can say this to the worker: "I don't appreciate you speaking to me that way. I'd like for it to not happen again." By saying this, you are being assertive and setting boundaries with the staff member. What did the staff member say that was rude? |
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hopealwayz
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Magnate
Member Since Jan 2016
Location: In my mind
Posts: 2,281
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#3
The doctor and office manager didn’t say anything to her.
I was assertive and asked her not to speak to me that way. She seemed more calmed down when I spoke to her today but it was obvious that it was forced. I tried to be nice to her. I don’t really remember how it started. |
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Magnate
Member Since Oct 2018
Location: USA
Posts: 2,787
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#4
Sounds like you handled it well. Some people are just rude -- office people are no exception. Just deal with her only on business matters and try not to let the turkeys get you down. Some people are just that way and the trick is to not take it personally.
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hopealwayz, Polibeth
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Legendary
Member Since Oct 2015
Location: England
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#5
Good for you for being assertive , she calmed down. People will only walk all over you if you let them , so don't let them !
__________________ "Trauma happens - so does healing " |
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hopealwayz
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Grand Magnate
Member Since Jan 2014
Location: n/a
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#6
While it shouldn't happen, remember they are human and occasionally have a bad day. Today I went to work not feeling well both emotionally and physically. People commented on me not being my normal bubbly self. I went in to get what had to be done done. There is no backup coverage for me at the moment. I wanted to make sure our patients were in the system so the providers were taken care of and able provide patient care. I dont think I was rude but defdefinitely not what my patients are accustomed to.
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winter4me
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hopealwayz
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Wise Elder
Member Since Dec 2012
Location: new england
Posts: 7,733
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#7
Sounds like they did talk to her, in private. We all screw up sometimes. If you do interact with her again, be friendly, she will likely be relieved...
If it is a recurrent problem, be assertive. I think you did well also. kudos __________________ "...don't say Home / the bones of that word mend slowly...' marie harris |
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hopealwayz
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Magnate
Member Since Jan 2016
Location: In my mind
Posts: 2,281
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#8
It also doesn’t help that she is married to my doctor. So I’m scared that he will always take her side. For example, I called today to be put on the waiting list which the other office lady has always done but the office person I was talking to go mad about the waiting list, put me on hold and then got the doctor who fussed at me. I’m now scared to even talk to any of them.
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Legendary Wise Elder
Member Since Jul 2018
Location: CA
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#9
Hi Hope, while office staff should always be professional, sometimes people just have bad days. Like myself, I guess my depression/self-destructiveness is showing through because the GM stopped in to talk to me this morning because he thought maybe I was stressed or something. I think I've been acting the way I always act, but I guess not. I guess my emotional disturbance is more seen at the moment. Try to not let someone have that kind of power over you where you are scared to talk to them, any of them, because of the way that one interaction went. Hang in there, lots of hugs Kit
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hopealwayz, Quietmind 2
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Magnate
Member Since Oct 2018
Location: USA
Posts: 2,787
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#10
You might consider that you may be personalizing interactions a bit more than most people would. You have frequently written about the office staff hating you, being mad at you, etc. The reality is that their feelings about you probably aren't anywhere near that strong. They deal with dozens and dozens of patients, phone calls, sales reps, etc. in a single day. They may be grouchy or have the personality of a toad, but my guess is that they don't invest a great deal of time thinking about any one person they deal with to the point of "hating" them, etc. I could be wrong, but you do have a tendency to frame your interpretations of other people in terms of "they hate me" or "they are angry at me."
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Nammu, Polibeth, Quietmind 2, zoiecat
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Member
Member Since Jan 2020
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#11
You mentioned that you were jealous and upset because he got married. Does this make it even harder for you to focus on your therapy because she is there?
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Magnate
Member Since Jan 2016
Location: In my mind
Posts: 2,281
8 272 hugs
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#12
Quote:
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SlumberKitty
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Magnate
Member Since Jan 2016
Location: In my mind
Posts: 2,281
8 272 hugs
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#13
No, once I’m in the back, I don’t think about her at all. She’s not always there. She’s only there sometimes.
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Magnate
Member Since Oct 2018
Location: USA
Posts: 2,787
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#14
Quote:
You handled it well. You told her employer and advocated for better treatment. Go one step further -- don't take her rudeness as a personal judgment; she's just a jerk. |
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LonesomeTonight
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Member
Member Since Jan 2020
Location: In The Dojo
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#15
If she was also rude to your sister, than it is not personal. Maybe she is burnt out or just rude in general.
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ArtleyWilkins, LonesomeTonight
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Magnate
Member Since Jan 2016
Location: In my mind
Posts: 2,281
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#16
I don’t think it matters now because I think they are throwing me out. It started when I asked if I could get on the cancellation list for this week due to sui thoughts. Hours later, no response so I wrote back and said I wasn’t coming back. And then I felt bad so I wrote and begged T not to quit on me.
It’s probably over. None of this happened until the incident when I mentioned the rudeness. Maybe now she can be talking to him about getting rid of me. |
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SlumberKitty
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Magnate
Member Since Jan 2016
Location: In my mind
Posts: 2,281
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#17
I couldn’t take the email stuff anymore so I called and talked to someone different and asked her if I was thrown out and she said no.
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Always in This Twilight
Member Since Feb 2015
Location: US
Posts: 20,730
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#18
Hugs. They may not have seen the email about asking to be put on cancellation list. It might be best to call for something like that.
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Magnate
Member Since Jan 2016
Location: In my mind
Posts: 2,281
8 272 hugs
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#19
I don’t know why my anxiety is so terrible.
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Magnate
Member Since Jan 2016
Location: In my mind
Posts: 2,281
8 272 hugs
given |
#20
Quote:
happens is that I feel humiliated. |
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LonesomeTonight, Taylor27
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