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DocJohn
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Member Since: May 2001
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Arrow May 11, 2012 at 06:00 AM
  #1
Our chat rooms generally require the following, which almost all modern computers and laptops have enabled by default:

- Javascript
- Pop-up blocker turned off for our domain (psychcentral.com)

Also, as a reminder to our new members, you need at least 5 approved posts before you can enter chat. Chat is a membership benefit to our community, and we want people to know who you are before you can gain access to chatting.

While our chat rooms inevitably work with most people's laptops and desktops, they do not generally work with the following:

- iPad
- iPhone
- Many mobile devices
- Satellite Internet connections

We're sorry the chat rooms won't work on every device available today.

Best,
DocJohn

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Last edited by DocJohn; Apr 29, 2018 at 07:22 AM..
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DocJohn
Founder & Your Host
Community Support Team
Chat Leader
 
DocJohn's Avatar
DocJohn is staying warm indoors!
 
Member Since: May 2001
Location: Greater Boston, MA
Posts: 13,514
20 yr Member
172 hugs
given
PC PoohBah!
Default Jul 11, 2012 at 07:59 AM
  #2
If chat is not working for you, please post as much detailed information as possible -- in the main support forum (not here) -- about how you're connecting with the chat rooms --

- Type of computer and operating system (like Mac with OS X, or PC with Windows 7)
- Web browser used (Firefox, IE, Chrome, Safari) and version # (usually in the "About" menu)
- Type of Internet connection (broadband cable, FIOS, satellite)
- The specific behavior you're encountering (blank screen, something else)

The more information you provide in your note, the more likely it is we can help you with an answer.

Thanks,
DocJohn

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