Feedback please on my resume what I have written so far.

My resume is not complete yet, this is what I have worked on so far. Does this sound like too much? I want to convey my skills but not go overboard.

I am looking at any jobs that don't require a degree and am also looking for places I could apply to that are mental health focused. Also, I am working on my blog to gain more traffic by adding quality articles and videos to it. That could be a source of revenue also.

And if anyone knows of anyone who is hiring, please, let me know.

How does this sound and I want honest feedback! I can take it!

I am so excited to have energy again!! And my concentration has improved 10 fold! I no longer have any problems understanding and remembering new information. That was the problem I had in school. It's gone!! I am practically bouncing off of every wall in my apartment!

My Professional Summary

Interested in getting an online position to use my abilities, experience, and skills. As a good listener and communicator, I am honest, hard-working, and reliable. I love people and can work alone and in a team.

Comfortable with technology, I learn new skills and processes quickly. I am confident my performance will shine brightly as a team member for any company I work for.

Skills

I think fast on my feet.

Excellent attention to detail

Background in customer service

Work Experience:

Lee Enterprises 2007-2008 approximately Part time. Job responsibilities included taking incoming calls from customers who had not received their paper to coordinate with the delivery drivers to get their paper replaced. I also took payments over the phone and entered their information into their accounts.

At&T: Bilingual Customer Service Representative: 2001-2002 approximately I am working to get the correct dates.

Responsibilities included Taking inbound calls from Spanish speakering customers from New York to set up local phone service. I set up new accounts, located their addresses correctly, did credit checks, sold local service features such as call waiting, call forwarding, and more. Also, I set up their service installation appointments.

Catholic Charities LAMP as a bilingual medical interpreter for Hispanic Patients. I interpreted for the patient and into English to the medical staff. I covered the low income clinic in St. John's Mercy Medical center, Labor and Delivery and the ER. I have sent an email requesting my work history to Truework.com The response said they will be open tomorrow.

I emailed Lee Enterprises to find out the correct dates. I do not know how far back their employment records go. I found AT&T's Human Resources number and will call them Monday morning.

In 2002-2003 I became disabled and had to stop working. In 2005 Social Security awarded me Disability Benefits.

I can work now because I have worked hard to improve my health so I can earn my living using my skills and talents.

Hi HappyCrafter,

Congrats on feeling better! That must feel amazing!!! Good for you!

I am very proud of you on all of the above! I commend you highly for your endeavors in re-entering the workforce! I'd like to both encourage you, and also try to assist you.

So, a question: by "online" do you mean a work from home position? And within the field of mental health?

I am not sure what kind of online or work from home positions exist within the field of mental health. I do know that you would probably qualify for a residential counselor role, which would be in person. Those positions are typically entry level. I became a residential counselor when I first began in the field of mental health. They hired me with no prior mental health experience excepting some volunteer work.

The only other role I could think of that may be online would be a suicide or mental health hotline position. If that's the type of role you wish to pursue, then I would be specific about it in your Professional Summary.

Essentially, the Professional Summary portion you want to state your career objective, which typically includes the field and type of position you're interested in. So I would rework this portion to include those details.

Then once you have the type of role in mind, you can tailor your resume to reflect the skills you have which are necessary or required for that position. You want to tailor your resume to the role and field of interest, highlighting those skills and experience which may apply or which are transferable to your field of interest, throughout your resume.

Under the skills portion, I would add that you are bilinqual in Spanish. This is a top skill to own so I would highlight it. I would also expand this portion to show more than you've shown here, pulling from your resume and what you've said.

An example skills portion could look like this:

Excellent attention to detail
Superb organizational and multi-tasking abilities
Strong customer service abilities
Team oriented
Critical thinking skills and independently resourceful
Technically savvy
Quick learner
Hard working, diligent and reliable
Bilingual in Spanish

Then in your cover letters, you can explain the disability, the years of disability, and that you are prepared and thrilled to be re-entering the workforce.

There's my two cents!

Good job! I’d be more specific about what online position you are looking for.

A. Re resume - thats a lot of text to wade thru.

What i would want to see is:

1. How many total years of bilingual customer
service
2. How many years in each application? Phone, medical, etc

B. How do you plan to transition from disability to working again? Like thru their ticket to work program? I would address that somewhere, if you are looking at part time at first? Idk.

C. With bilingual, wow! You should have no problem getting work!

D. I used to work for Harris Polls in nyc, and started working at u mich research. Those require more of a person than cust svc, you might like something like that. Election polling?

Great job so far! I would make a few changes to your opening statements. Most people are lazy readers... instead of “as a good listener” for example I would be direct and say “I am a good listener.” I would break up the sentence in the second paragraph and state “I am comfortable with technology.”

As others have said, I would be as specific as possible with listing my skills. That’s tedious to do, I know. And you’ve got a lot of experience. Try to be direct but not too wordy.

I think your resume is off to a great start. You present yourself as a positive person with great team work skills who also can work independently. Best of luck to you. I want to hear all about your progress.

@Golden eve
@divine1966
@unaluna
@Sisabel

Thank you for your feedback!! I feel so supported and encouraged!! I will go through your messages in the morning when my brain is fresher.

This is what I have for now:

Ok, so my communication skills need some polish, LOLOL What I have written is a draft which will be geared towards the company or positions I apply for.

I want to work from home. No traffic and not getting out in crappy weather suits me right down to the ground, to coin a phrase from Tombstone. (Kurt Russell Movie)

I just found out, like today, that we can expand the window we type our messages in on here and it rocks my world!!

Ok, back to topic: I am OVER THE MOON about feeling better and actually having some decent energy. I am feeling a little tired today but I got some work done this morning. I was able to get showered, dressed in street clothes and take trash out to the dumpster in my complex. Considering how exhausted I have been for over the past ten years, this is like heaven. I am praying my butt off it continues!! I would love to get off of welfare. Poverty is like being punished, sent to your room with no treats.

Ok, there are lots of options for jobs I can apply for; many more than I realized and yawl have given me great ideas on where to look for openings and more to think about.

You know, the only positive from being raised by my mother the monster is that I am fluent in Spanish. She moved us to Caracas, Venezuela in the 1970s and I went to high school there at a Spanish-speaking school. She was originally from Maracaibo, Venezuela and my father was from Hope, Arkansas.

Again, I thank each of you for your feedback and ideas!! Yawl are the BOMB!!!! xoxoxoxox

@HappyCrafter

I loved reading your positive and energetic message this morning! I can’t wait to hear about how your job search goes!

@Sisabel

I thank you for saying that because now I have a great big smile on my face!!